Decron Implements REALTY|share for Secure Real Estate Investor Portal and Streamlined Document Control

We looked at solutions from law-firm platforms to Dropbox and Citrix. We wanted something malleable that we could customize without costing a fortune… solutions were either too complicated or didn’t have the security controls we wanted. Arcuity’s experience in the commercial realty space also impressed us. The team listened to us—they wanted to hear our needs.

Zev Nagel

Chief Administrative Officer

Overview

When Decron Properties sought to replace an overloaded document management system and update its file share to a meta-data-based structure, firm management found a responsive partner in Arcuity. The resulting effort equipped them not only with robust document management, oversight and security but also with a world-class Investor Portal. “Arcuity helped us take a very manual process to an automated one with extreme efficiency”, management reports.

An Important Initiative Begins

Prior to connecting with Arcuity for this project, Decron Properties examined solutions from a variety of vendors, but nothing met their needs. “We looked at solutions from law-firm platforms to Dropbox and Citrix,” says Decron Executive VP Zev Nagel. “We wanted something malleable that we could customize and that wouldn’t cost a fortune, but nothing fit—solutions were either too complicated or didn’t have the security controls we wanted.” Increasing his frustration, says Nagel, were the vendor representatives. “They wanted to reinvent the wheel—and their software gurus tried to tell us what we needed, which drove us nuts.”

Challenge:
Equip the client with advanced, secure document management and investor update capabilities.

Solution:
Migrate a legacy, folder-based file share currently in daily use to the latest SharePoint and REALTY|share technologies; build a powerful, custom Investor Portal.

Results:
Arcuity designed, deployed and launched the solution while company workers were simultaneously working in the file share, streamlining workflow and sharply reducing cyber-risk.

A Meeting of Kindred Spirits

Nagel’s outlook changed when he ran into Arcuity’s Executive Director Kevin Abel at Realcomm. “We had a ‘kindred spirit’ conversation about sharing and collaboration,” says Nagel. “I was drawn to what had built.”

“Their experience in the commercial realty space also impressed us,” Nagel continues. “During subsequent discussions, the team listened to us—they wanted to hear our needs.” After working closely with Decron Properties’ stakeholders, a final solution was developed and approved by management.

An important initiative begins, initially, the project scope was to update Decron Properties’ REALTY|share and SharePoint installations, but it was expanded to include a custom Investor Portal, integrated with a document storage archive to provide investors with on-demand access to property-related documents, images and other materials. Features of the Investor Portal are extensive:

Each investment entity has its own document library, accessed through a user-friendly interface.
The investor (or its proxies) can run queries by report, document type, and more, retrieving financial statements, reports, and other documents by property or entity.
When the Decron Properties Administrator uploads new documents to the file share, SharePoint reads meta tags in the documents and automatically makes associations. The system automatically pushes documents to the appropriate investors’ secure folders.
When a property is added to REALTY|share, the system automatically updates the listing in the investor portal, giving the administrator the ability to tag documents with the new property seamlessly.
Administrators have the ability to add financial reports and key general documents to multiple investors at the same time by a click of a button.